Supported Living/Crisis House Services
Future HSC supported living/crisis house provides a ‘safe haven’ for people experiencing a crisis in their mental health
Our supported living/crisis house services provide some time away from their everyday circumstances where their recovery has space to truly begin.
We ensure that our highly skilled Support Workers offer sensitive and compassionate support whilst working in close collaboration with Birmingham and Solihull Mental Health Foundation Trust, Forward Thinking Birmingham mental health teams (Home Treatment, Assertive Outreach, and Early Intervention).
Our supported living/crisis house staff monitor and support our clients recovery by working with specialist teams and community based services; implementing personalised care and supporting our clients on their pathway.
Continue to Crisis House
Supported Living/Crisis House Staff
We support service users with their physical and mental wellbeing by:
- Providing one to one person-centred care and support to service users to develop their independent daily living skills in the community.
- Working closely with clients along their recovery pathway.
- Ensure high standards of care are maintained at all times.
- Follow the practices of Future Health and Social Care’s policies and procedures.
- Liaise with medical professionals: Psychiatrists, Community Psychiatric Nurse (CPN), support workers, carers and family members to coordinate and facilitate the care and recovery pathway where appropriate.
- Support clients with employment, benefits and housing applications.
- Agree and update risk assessments, recovery star and regular health and social reviews to ensure consistent care is provided by the team.
Bernie discusses Future HSC’s Supported Living/Crisis House Service.
Supported Living/Crisis House properties

George Street Crisis House
George Street Crisis House is a eight-bed room property, mixed gender supported living/crisis house which supports service users with severe mental health difficulties.
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This beautiful property has a long and illustrious history which dates back to its build on the 8th May 1911. It’s location in the Spring Hill vicinity gives easy access to local amenities, regular bus service and a 30 minutes’ walk to Birmingham’s City Centre. It’s vibrant and lush garden is regularly used by service users to relax and to participate in service user fun day’s. Our staff and service users share a close relationship with the nearby ‘The Rock Church’; the Pastor of the church has been very welcoming to the service users and offers a range of community services including a food bank service.

Edgbaston Crisis House
Edgbaston Crisis House is a beautiful six-bed room, fully staffed (24/7) female only supported living/crisis house providing a comfortable, friendly and homely space to offer support to service users with enduring mental health difficulties.
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Edgbaston Crisis House is located in the elegant suburb of Edgbaston Birmingham, just off the Hagley Road; there are reliable bus services to and from Birmingham’s City Centre and easy access to other areas throughout Birmingham..

Francis Road
Francis Road supported living/crisis house is a stunning eight-bed room mixed gender residence, offering eight ensuite bedrooms and two lounges which provide a comfortable atmosphere offering support to service users with severe mental health difficulties.
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Based in the middle of a busy community, this supported living/crisis house has a warm and ‘homely’ feeling (as described by our service users) easy access to the Acocks Green high street whilst ensuring a home-from-home setting for relaxation without the potential stresses of their lives. As with all our services, the setting facilitates recovery and ensures our service users are able to maintain their independence whilst accessing (and receiving) the care they need.