Care at home

Our Care at Home service aims to support vulnerable people within the community to live with a high degree of independence.

We are able to offer this support to people with arrange of needs including:

  • People experiencing mental health problems
  • People with dementia
  • Caring for children ( 0-18 years)
  • Caring for adults under 65 years
  • Caring for adults over 65 years
  • Help with personal care

How we help

Our support workers can encourage, prompt and/or assist people who receive this service with various packages of care and support which might include some or any of the following tasks:

  • Domestic skills which might include laundry, cleaning, cooking, shopping
  • Money and budgeting which might include obtaining relevant benefits and bill paying
  • Accessing and attending social, educational and/or social opportunities in the community
  • Maintaining and developing relationships with their friends and carers
  • Personal care including prompting personal hygiene and taking of medication
  • Organising, accessing and attending leisure activities such as community facilities, leisure clubs or centres and holidays

Our staff team are as unique and diverse as our clients – it is important to us to encourage our staff to bring their skills, knowledge and experience to their roles. It is also important that our staff bring their uniqueness to their role as that uniqueness cannot always be shown in a certificate but in their actions: empathy, humility, willingness to learn and an acceptance of our ethics and values:


When I was looking for employment a few years ago, I wanted a job/career that would be challenging, but also enjoyable and worthwhile. A job where I could hopefully make a difference. I began working for Future HSC as a support worker. Just over four years ago, and I have to say it has been very interesting and I have learned so much, about other people and also myself. I assist people in their own homes. Depending on the individual’s needs, I could be prompting them to take their medication, assisting them with household tasks, personal care, shopping and giving emotional support. My role is to help people to maintain their independence and to live their lives as they want to, ensuring they are treated with dignity and respect. It can be very challenging mentally at times, but it is very worthwhile. Since I have been with Future I have met a lot of interesting people, both clients and colleagues and feel I am valued as an employee. I have a manager who is very supportive and who leads by example. I am always being encouraged and feel I am valued as an employee and a person.

Alfred Warner

Innercity100 Winner 2002
IUKE Award Host Company Status
iSE Social Enterprise Hero 2009
West Bromwich Building Society Achiever of the Year Award
Wind Rush Gold Standard Winner 2002
West Midlands Minority Ethnic Achievement Award 2009